Frequently asked questions

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What are your opening hours?

Opening hours differ by location, please see the location pages for specific times.

Do I need to bring my own clubs?

It's never a bad idea to practice with the clubs you plan to play with outside, but we understand this may not always be possible. We have a selection of top-of-the-line Callaway clubs that can be hired for a flat rate of $30. We cater for men, women, youth and left-handed players.

What balls can I use?

Any! There are no restrictions on the type of ball you can use when playing/practicing on TrackMan simulators. Bring your preferred ball to get the most out of your golfing experience, or Callaway SuperSoft balls can be provided.

What do I wear? Do I need golf shoes?

Athletic clothes are preferable, but the most important thing is that you’ll be comfortable swinging a golf club. It’s a casual environment, and proper golf attire is not required. Sneakers or any rubber-soled shoes work well indoors and are recommended. If you prefer, feel free to wear your golf spikes. Dress shoes (or any shoes with a slippery sole) are not recommended.

What is the cancellation policy?

Five Iron can be popular at times. We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 12 hours in advance. We reserve the right to give away your simulator after 10 minutes if you have not provided prior notice of being late. No shows are subject to a $35 cancellation fee.

Do you have food and drinks?

Each location provides food and drink options, please contact your preferred location for catering options.

Do I need to book ahead or can I walk in?

We highly recommend booking ahead because we can't guarantee an opening if you just stroll in, and we would hate to turn you down. Plus, you're a lot more likely to get the day and time you want if you book ahead. Book online, shoot us an e-mail, or give us a call . The earlier the better!

How accurate is the simulator?

The short answer: very. The instant transition of the golf ball from the real world to the virtual world makes you forget that you're hitting indoors. Top professionals own TrackMan simulators and are able to rely on the accuracy of the data. You can read more on Our Technology page.

Can I bring friends?

Absolutely you can! Each booth can have up to 4 players, please see our Book Now page for pricing and times.

What if I'm a lefty?

That's no problem. The TrackMan simulators are equipped to handle righties and lefties, even if you’re playing a round together. Lefty clubs are also available to hire.

What courses can I play on?

On our Trackman simulators, there are over 150 courses available to play; like The Old Course, Liberty National, and Pebble Beach. Of the 150+ courses, there are over 40 current and past PGA Tour venues for you to test your skills on. See the full list of TrackMan courses.

What if I get a hole-in-one?

If you get a hole-in-one on our simulator, you will win $100 in 5i credit! The hole-in-one must be during a round on a regular course, and does not include par 3 courses, or mulligans.

Do you have after hours access?

Yes, both our Mentone and Ringwood venues have additional access points located at the rear of our The House of Golf stores. After hours times are dependent on the stores closing hours.